Thank you for placing your order with Tick a Toy. By placing an order with us you agree that:
You may cancel your contract with us for the goods you order at any time up to the expiry of 7 days from the day after the date of delivery of the products. It is your responsibility to take reasonable care of the products until they are received by us
Any audio or video recording / Video Games will only be accepted if the packaging has been unopened and the security seal is still intact.
To cancel your contract you must notify us by telephone, email, or in writing.
If you receive an item that you did not order, please notify us as soon as possible.
If you have received the goods before you cancel the contract then you must send the goods back to us at your own cost and risk in the original packaging and condition. Our returns address is:
Tick a Toy
113 Bennetts Close
MITCHAM CR4 1NS
Please pack the items so that they will not be damaged in transit. Include a copy of the packing note included in the package we sent to you and a brief note of the reason for return.
Once you have notified us that you are cancelling your contract, any sum debited by us from your payment card will be re-credited to your account as soon as possible. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
If you receive a delivery and the item is damaged please refuse to the delivery and notify us within 24 hours. Please check all
We use the information collected from you to keep you up to date with our full range of products and services. This includes news of special events, offers, promotions, product launches and catalogues. We may contact you by post, telephone, SMS text messaging and/or email.
We may have to disclose some of your information to service suppliers to help complete your order. These parties include Royal Mail and any other courier company we would use to deliver products that you order.
The contract between us shall be governed by English law and will be deemed to have occurred in mainland United Kingdom.